FAQ
Frequently Asked Questions
What does it cost?
Our pricing is based on your event needs! Our package pricing is available on our website- this does not include any add-on's or travel fees that might be added. Once you select your package and reach out to us we will then form a quote and reach out to you. Please note you will be responsible for any and all damages to our property/ equipment.
How do I book?
Once you’ve decided on a date & submit a request to book, we will get back to you within 24-48 hours. Please include any additional details such as the occasion, theme style preferences, additional add-ons, etc. so we can make your event a special occasion.
How do I pay?
We accept Paypal, Venmo, Cash and all major credit cards which are charged through our booking system. Credit cards are subjected to a 4% service charge.
What is included?
Please refer to our packages to see what’s included.
Do you provide food and beverages?
Complimentary water is included with every picnic. Food is not included. However, charcuterie boards, tea sandwiches and desserts are available as an add-on option to your event for an additional fee. You are welcome to bring your own food and beverage as well. Please contact us for more information.
Is alcohol included?
No, we cannot provide ANY alcoholic beverages for your event. You are solely responsible for knowing and understanding all state and local ordinances and laws regarding alcohol consumption at your site. We can happily provide stemware, wine key, bottle opener, and/or ice buckets for your needs.
What should I expect on the day of my event?
On the day of your event, you will receive a text message when we arrive on-site and when your set-up is ready. There will be a 15 minute grace period, otherwise, you will be forfeiting your event as we cannot leave our setups unattended and may have other client setups to attend to. We ask that you please plan accordingly to arrive on time. There will be no exceptions.
How long are the rentals?
Picnic rentals will be yours for two hours. Tea Party Rentals are for three hours. If you would like more time, we do offer add on time. $50 for the full hour $25 for half. If you wish to leave prior to the arranged ending time, please contact us 30 minutes in advance. You are responsible for all picnic items until we are able to return.
Glamping Rentals are overnight. We will set up prior to 1pm day of event and return by 12pm the following day. Additional Nights are available for additional cost.
Where can I picnic? Are there specific picnic locations?
We serve the South Jersey area. Our rentals can be set up indoors or outdoor at both private and public locations. Public locations based on regulations or permit permitting. If a permit is required, you are responsible for paying & obtaining the required permit one week prior to the date of the picnic. Failure to provide a permit will result in cancellation & no refund will be issued.
Payment Policy
Once your booking is approved, you will receive an invoice that can be paid online. All of our packages require a 30% non refundable deposit this will be applied to your invoice. A payment is required to secure the date & time for your event. This deposit covers styling & coordination, floristry, and services. The remaining balance (if any) must be paid 7 days prior to your event date. If the remaining balance is not paid 7 days prior to event, the client’s picnic will be canceled and their payment will be forfeited. If your event is booked 7 days before the event, then the FULL PAYMENT is required.
Please note you will be responsible for any and all damages to our property/ equipment.
Cancellation Policy
Cancellations 30 days prior to event
Refund for any payments minus 30% non refundable deposit
Cancellations within 14 days prior to event date
If you are canceling your event within 14 days of your event date, your payment may be used as a credit towards a new event within 12 months of your original event date.
Cancellations within 7 days prior to event date result in no refund- no exceptions.
If you miss a scheduled picnic for any reason and have not rescheduled with us, the event will be considered forfeited and all payments will be surrendered.
Weather
In the event of inclement weather day of picnic we will reschedule for another date, we will not issue a refund. Cancellations within 7 days prior to event result in no refund- no exceptions.
How far should I book in advance?
We highly recommend booking in advance. Depending on availability, we’ll do our best to accommodate any last-minute requests. No booking will be held without a 50% deposit.
How far will you travel?
All event package pricing includes 15 miles from Deptford, NJ . For any locations outside of Gloucester County, travel fees will be added to the initial booking bill:
A $1.50 mileage fee round trip (after 1st 20 miles) will be charged for events outside a 20 mile radius of Deptford, NJ
What if I damage equipment?
All equipment belongs to Jessie's Girls Creations LLC and is to be returned in the same condition as you found it. Any lost or damaged to the equipment will be charged accordingly and may result in dry cleaning, professional cleaning, or replacement charges.
What are Add-Ons?
Add-Ons can be purchased to enhance your picnic experience. Pricing varies.