Q- How long is the rental?

A- Set up is done the day of  your event, we will coordinate a time with you. One of our staff members will return the following day between 11-2pm to pack up.

Q- How much space is needed?

A- Surface Area Needed: 5M – 17.5 feet of flat surface area for base of tent + 8′ for staking/sandbags = 24-25′ total space in ALL directions. 

Q- Can I choose my theme?

A- Yes! We have several themes/color schemes for you to choose from. We can also put together a custom theme for your event. Additional fees may apply for custom themes. Price varies based on level of customization and size of event. Please contact us for a quote. . 

Q-Is your bedding washed?

A- yes we ensure all bedding has been thoroughly cleaned and sanitized for your event- for sanitary reasons we do not provide sleeping pillows 

Q- What if I need to cancel?

A-Cancellations 30 days prior to event - refund minus our 30% non refundable deposit 

Cancellations within 14 days prior to event date

If you are canceling your event within 14 days of your event date, your payment may be used as a credit towards a new event within 12 months of your original event date.

Cancellations within 7 days  prior to event date  result in no refund- no exceptions.

 If you miss a scheduled party for  any reason and have not rescheduled with us, the event will be considered forfeited and all payments will be surrendered. 

Q- What if it rains?

A- Our tents are waterproof  and we will not issue any refund due to weather